Terms of service

Overview

This website is operated by PawNest. By visiting softpawnest.com or purchasing from us, you agree to these terms.

Products

We make reasonable efforts to display products accurately. Colors and dimensions may appear differently depending on the screen and manufacturing variation. We may limit quantities or discontinue products at any time.

Purchases

You agree to provide accurate, current, and complete purchase and delivery information. We may cancel or review orders that appear fraudulent, contain pricing errors, or cannot be fulfilled.

Fulfillment

Orders are fulfilled through third-party supply, warehouse, and delivery partners. Processing and delivery dates are estimates rather than guarantees.

Safe use

Follow product instructions and supervise pets when using toys, enrichment products, and grooming tools. Stop use and remove any item that becomes damaged or causes discomfort.

Limitation of liability

To the maximum extent permitted by applicable law, PawNest is not liable for indirect or consequential damages arising from use of the website or products. Nothing in these terms limits rights that cannot legally be excluded.